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George Inuen highlights how rideshare drivers and other gig workers are taken advantage of and abused by digital platform operators who pay menial wages in this scholarly work.

The abuse on the part of these companies is so bad, he argues, that it is akin to the master-slave relationship of the colonial era, with the people at the top relying on a pool of slave labor at the bottom. Over and over, these rideshare drivers and other gig workers are exploited.

Throughout this book, the author highlights the false promises of economic prosperity that digital taxi platforms have made to their drivers. In reality, they have delivered the opposite: economic hardship, poverty, and harsh labor conditions. He also examines why lawmakers and governmental agencies have not stepped in to protect hardworking taxpayers.